FlowFrom £299 one-time setup + from £199/month
Core call answering and missed-enquiry capture with agreed minute limits; supported integrations quoted separately.
AI for Hotels & Hospitality
Answer guest enquiries when the front desk is stretched.
Guests often ask about arrival times, amenities, parking and booking changes. An approved AI concierge or telephone backup can cover routine information while your staff handle in-person service.
Discuss a receptionistAfter-hours coverCall flow examples
How Maya could support your team
Example workflows are planned during discovery and implemented only where your tools, routing and privacy requirements allow.
01
Answer verified check-in times, amenities, directions and policies.
02
Collect reservation enquiries and transfer complex booking changes.
03
Escalate emergencies and sensitive guest requests to staff.
04
Connect to PMS or booking tools only with provider-supported access.
Beyond call answering
Connected websites, automation and marketing
- Develop direct-booking landing pages and local SEO.
- Create approved guest communication templates.
- Review paid-search targeting and direct booking conversion journeys.
Questions
What to check first
Can Maya change hotel bookings?
Only where the property-management or booking platform permits a secure, verified integration.
Can it give out a guest's room number?
Not without robust identity verification and an approved confidentiality policy.
Discuss your business
We can map your current call flow before quoting.
Talk through missed calls, existing systems, service priorities and the specific tasks you want handled. We will check feasibility and explain recurring costs.
Meet Maya & enquireExplore all servicesFrom-price guide
AI receptionist for hospitality
From £1,495 one-off
Defined deliverables and handover scope; licences, provider charges and optional future management separate.
These are starting rates. Actual usage, setup, compliance, contract duration and any external fees are detailed in a written quote.