Out-of-hours and overflow calls

Keep your receptionist. Cover the calls they can't answer.

When your team is busy or closed for the day, Maya can help collect enquiries instead of sending callers straight to voicemail. Your people remain in control when a real person is needed.

Meet Maya & enquire See your options

Live calls, calendar bookings and transfers are enabled only after verification.

What Maya can do after hours: answer missed calls, handle overflow, replace voicemail, capture leads, make supported bookings and transfer urgent callers. — The original generated FlowFix AI graphic, displayed without cropping.

Flexible coverage

Three ways to avoid missing opportunities.

After-hours cover

Maya responds to routine enquiries when your office is closed.

Overflow answering

Keep your existing receptionist and use AI for unanswered calls where phone routing allows it.

Voicemail replacement

Gather structured caller details rather than relying solely on recorded messages.

Humans stay in control.

We agree your verified hours, services, callback rules and escalation routes before turning on live phone handling. Complex or sensitive matters should go to your team, and urgent callers must not be given unsupported advice.

Learn about full-time AI reception →

Questions before getting started

Does it replace my current receptionist?

Not necessarily. Overflow and after-hours support work alongside existing reception teams.

Can Maya book or change appointments?

Only through supported, verified booking integrations using your agreed business rules.

Can calls be transferred to a person?

Where phone routing supports it, with tested fallbacks when nobody answers.

How is caller information protected?

Call disclosures, recording, access controls and retention policies are agreed before launch.

What does the service cost?

Pricing depends on setup, calls, integrations and management; third-party usage costs are identified separately.

Let Maya catch the calls your team misses.

Tell us about your existing phone setup and whether you need after-hours, overflow or full-time cover.

Enquire through Maya

Transparent starting prices

Packages from FlowFix AI

Missed-call reception

From £299 setup + from £199/month

FAQ answering, missed-call intake and limited agreed usage; after-hours and booking integrations scoped separately.

Or build & handover from £1,495

Out-of-hours reception

From £399 setup + from £249/month

Scheduled answering, approved routing, lead capture and escalation.

Or build & handover from £1,995

Usage, integrations, third-party charges, support, VAT treatment and ownership terms are confirmed in your written quote. No guaranteed results.

See the full price guide → Request a consultation →

Before subscribing, read how fair usage, included call minutes, overages and support are agreed →