FlowInternal FAQ assistants
Search approved SOPs, manuals and policies with source references.
Practical internal AI
Help your staff find the right answer faster.
Teams waste time searching for current procedures and repeating the same administrative tasks. We can build controlled assistants around approved internal material and keep important approvals with the right person.
Free consultation enquiry available. Any live AI demo requires completed integration checks.
Practical deliverables
What we can help you build
Document intake
Organise customer-provided information, identify missing fields and prepare summaries.
Staff onboarding guides
Prepare consistent training checklists, role instructions and internal support material.
Draft generation
Create first drafts of replies, reports and routine documents for review.
Escalation workflows
Route exceptions, sensitive cases or failed automated tasks to authorised staff.
Workflow audits
Map repetitive steps and identify low-risk opportunities for automation.
Responsible delivery
From idea to useful system
01 · Understand
Review your processes, goals, current tools and the data involved.
02 · Build and validate
Agree scope, develop the solution and test real-world cases, permissions and failure modes.
03 · Run and improve
Document ownership, costs and support; review results and refine approved workflows.
Frequently asked
Questions businesses ask
Can AI make final decisions for our business?
High-impact decisions should remain under appropriate human control, supported by review and audit trails.
Can we use confidential documents?
Only with approved permissions, appropriate provider data terms and a tested access model.
Is this the same as building a custom AI model?
Usually not. Many practical systems use existing models plus approved documents, controlled tools and workflow logic.
Related capabilities
Build a connected customer journey
FlowFix AI
Start with one problem worth solving.
Share where customers or staff get stuck. We'll help define a realistic scope, check integrations and explain any ongoing third-party costs before committing.
Meet Maya & book a consultationBrowse all servicesService price guidance
Starting prices for this service
From £1,495 setup + from £199/month
Approved SOP/FAQ lookup and controlled access.
Or build & handover from £4,995
Scope, call/AI usage, third-party costs, VAT treatment and support are defined in your quote. Marketing spend is excluded.