FlowWebsite AI assistants
Answer common service, pricing, location and opening-hours questions.
Website AI support
Help visitors get answers before they leave.
A useful AI chatbot answers approved questions, gathers the right details and helps visitors find their next step. It should know when to stop guessing and hand the conversation to your team.
Free consultation enquiry available. Any live AI demo requires completed integration checks.
Practical deliverables
What we can help you build
Lead qualification
Collect contact details and structured enquiry information with transparent data use.
Knowledge-based support
Ground answers in your approved website content, policies and FAQs.
Booking assistance
Guide customers to bookings or connect supported scheduling tools.
Human escalation
Route sensitive, unusual or unresolved questions to staff.
Support insights
Summarise common request categories without exposing unnecessary personal data.
Responsible delivery
From idea to useful system
01 · Understand
Review your processes, goals, current tools and the data involved.
02 · Build and validate
Agree scope, develop the solution and test real-world cases, permissions and failure modes.
03 · Run and improve
Document ownership, costs and support; review results and refine approved workflows.
Frequently asked
Questions businesses ask
Will the chatbot invent answers?
We use approved information, clear refusal or handoff behaviour, testing and monitoring to reduce unsupported answers. No chatbot is error-free.
Can it use WhatsApp or social messaging?
We can assess supported business integrations and provider rules; availability and costs vary.
Does it handle clinical or legal advice?
Not as an autonomous replacement for a qualified professional. Sensitive decisions require stricter handling and escalation.
Related capabilities
Build a connected customer journey
FlowFix AI
Start with one problem worth solving.
Share where customers or staff get stuck. We'll help define a realistic scope, check integrations and explain any ongoing third-party costs before committing.
Meet Maya & book a consultationBrowse all servicesService price guidance
Starting prices for this service
From £299 setup + from £149/month
Approved knowledge and simple human escalation.
Or build & handover from £1,295
From £695 setup + from £249/month
Knowledge-grounded support and supported workflows.
Or build & handover from £2,995
Scope, call/AI usage, third-party costs, VAT treatment and support are defined in your quote. Marketing spend is excluded.