Review-request journeys
Send suitable, non-incentivised review invitations after real customer interactions.
Strong service businesses earn trust through consistent experiences and authentic feedback. We can create review request workflows, organise customer feedback and make it easier for your team to respond professionally.
Send suitable, non-incentivised review invitations after real customer interactions.
Review verified business information, appropriate review links and listing quality.
Collect service experience information before deciding how to improve operations.
Prepare thoughtful replies for business approval, including complaints and sensitive situations.
Help route service problems back to staff instead of leaving them buried in public comments.
Summarise recurring customer themes using approved data and privacy safeguards.
Understand the business, current tools, constraints and realistic opportunities.
Prepare the agreed system and content, implement where authorised and test real use cases.
Review measurable outcomes, maintain appropriate human oversight and refine the workflow.
No. We never fabricate reviews, pressure customers or offer incentives in exchange for positive ratings.
We recommend staff review for sensitive responses. Automation should not invent facts or dismiss genuine issues.
Live profile modifications require your authorised access and accurate business information.
We can outline an achievable project, third-party costs, permissions and practical next steps. No guaranteed marketing results or unsupported integrations.
Meet Maya & request a consultationFrom £299 one-time setup + from £149/month
Authentic customer review requests and approved response drafts.
From £699 one-off
Defined deliverables and handover scope; licences, provider charges and optional future management separate.
These are starting rates. Actual usage, setup, compliance, contract duration and any external fees are detailed in a written quote.